SIMMER DATING LTD – Omera App — PRIVACY POLICY

Last updated: [22/02/2026]

INTRODUCTION

This Privacy Policy explains how SIMMER DATING LTD (“we”, “us”, “our”) processes personal data when you use Omera, our mobile application.

Omera is currently offered only to users located in England, United Kingdom

If you do not agree with this Privacy Notice, you should not use our Services.

If you have any questions or concerns, please contact us at info@simmerdating.co.uk


1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In short: We collect personal information that you provide directly.

We collect personal information that you voluntarily provide when you:

  • register for an account;

  • create or update your profile;

  • upload photos or dishes;

  • interact with other users (e.g. messages);

  • contact us; or

  • take part in events, surveys, or promotions.

Personal information provided by you
Depending on the features you use, this may include:

  • name

  • phone number

  • email address

  • date of birth

  • profile location (general area/city)

  • pronouns

  • height

  • ethnicity

  • job/occupation

  • political view

  • education level

  • languages spoken

  • pets

  • dating intentions

  • relationship type

  • family plans

  • children preferences

  • vices (e.g. smoking, drinking, drug and marijuana consumption)

  • photos and images you upload (profile, dishes, etc.)

  • sexual orientation

  • answers to prompts and quizzes

  • event participation information

We do not ask you to create a password for Omera. Authentication is handled via phone verification and/or third-party login providers (Google, Apple, Facebook).

Sensitive information (special category data)
We process this special category data only with your explicit consent, which you provide when you choose to include this information in your profile. You may remove this information at any time:

  • data about sex life or sexual orientation;

  • information revealing race or ethnic origin;

  • information revealing political opinions;

  • other data you choose to share in prompts or your profile which may reveal sensitive characteristics.

You are not required to share this information, but some features of a dating app depend on this kind of data (for example, matching based on orientation or preferences).

Social login data

If you choose to register or log in using a third-party account (e.g. Google, Apple, Facebook), we receive limited information from that provider, such as:

  • name

  • email address

  • profile picture

We do not receive your password, and we do not automatically import your friends list or contact book.

Application and device data

Geolocation Information (App)

Omera uses location data solely to provide core functionality such as event discovery and local relevance.

Precise Location (Device GPS – Session Only)

With your permission, Omera may access your device’s precise location (GPS-level data) while the App is actively in use.

Precise location data:

  • is processed locally on your device;

  • is not stored on our servers;

  • is not retained after the session ends;

  • is not linked to your account identity.

This data is used only to:

·         ensure the App is being used within our supported geographic area;

 ·         detect location inconsistencies that may indicate fraudulent or automated account activity;

 ·         support platform safety and integrity.

 You may withdraw permission for precise location access at any time via your device settings.

City-Level Location (Stored)

During profile setup, you provide or confirm your city or general location.

City-level location:

  • is stored as part of your profile;

  • does not include exact GPS coordinates;

  • is used to show relevant events and support geographic matching.

Approximate Location from IP Address

We may also process approximate regional location inferred from your IP address for:

  • security and fraud prevention;

  • analytics;

  • basic service optimisation.

Omera does not:

  • continuously track your device’s location;

  • store precise GPS coordinates;

  • sell or share location data for advertising;

  • use location for cross-app tracking.

 

Mobile device and technical data
When you use the App, we may automatically collect certain technical information, such as:

  • device model and manufacturer

  • operating system and version

  • app version

  • language and region settings

  • anonymised device and application identifiers used by our analytics/notification tools

  • IP address (or proxy)

  • mobile network provider

  • crash reports and diagnostic logs

  • which features/screens you use and when

This information is used to operate and secure the App, troubleshoot issues, and understand usage so we can improve Omera.

Push notifications
We may send you push notifications (e.g. matches, messages, event updates). You can control push notifications in your device settings.

All personal information you provide must be accurate and kept up to date. You should update your profile if your details change.

Information collected automatically on our website

When you visit our website (e.g. simmerdating.co.uk), we may automatically collect:

  • IP address

  • browser type and version

  • device type

  • pages visited and referring URLs

  • timestamps and basic interaction data

This is used for security, basic analytics, and to maintain the website.


2. HOW DO WE PROCESS YOUR INFORMATION?

In short: To run Omera as a dating and social events app, improve it, keep it safe, and comply with the law.

We use your personal information to:

  • Create and manage your account
    Allow you to sign up, log in (including via social logins), maintain your profile, and manage your settings.

  • Provide the core dating and events features
    Show and suggest other profiles, enable matching and messaging, display your dishes and prompts, and let you view or join events.

When you attend an Omera event, we may use your attendance information to enable other attendees to view your profile within the App after the event, so that you can choose whether to connect.

  • Facilitate user-to-user communication
    Enable chat between matched users and other communication features we provide.

  • Personalise your experience
    Tailor who you see (and how often) based on your preferences and profile, and show relevant content and events.

Automated matching and profiling
Omera uses automated systems to suggest potential matches based on the information you provide (such as preferences, location, and profile details). These systems do not make decisions that have legal or similarly significant effects. You remain in control of who you match with and interact with.

  • Maintain safety and integrity
    Detect, prevent, and respond to fraud, abuse, harassment, and other harmful behaviours. This may include reviewing reported profiles or messages in line with our Terms.

We may use automated tools, including image moderation technology and keyword detection systems, to detect and prevent content that breaches our Terms or applicable law. In some cases, reported messages or content may be reviewed manually by authorised personnel.

  • Provide support and communicate with you
    Respond to requests, send service-related messages (e.g. account changes, policy updates), and answer questions.

  • Improve the App and our business
    Analyse usage and performance, test new features, fix bugs, and make decisions about the future development of Omera.

  • Comply with legal obligations
    Keep records as required by law, respond to lawful requests from authorities, and enforce our Terms and other rights.

We may preserve and disclose relevant information to law enforcement or regulatory authorities where required by law or where we reasonably believe disclosure is necessary to prevent serious harm, fraud, or illegal activity

  • Protect vital interests
    In rare cases, we may process data to help protect someone’s life or safety (for example, if there is a credible threat of serious harm).


3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, we must have a lawful basis for processing your personal information. Depending on how you use Omera, we rely on the following legal bases:

Consent

We rely on your consent where required, including when you choose to provide special category personal data such as sexual orientation, ethnicity, or political views, or when you opt in to receive certain communications. You may withdraw your consent at any time.

Location Data Legal Basis

  • Precise GPS location: processed based on your explicit consent.

  • City-level profile location: processed as necessary for performance of our contract with you.

  • IP-based approximate location and fraud detection use: processed under our legitimate interests in maintaining platform safety, preventing fraud, and ensuring geographic integrity.

Performance of a Contract

We process personal information where it is necessary to perform our contract with you under our Terms and Conditions. This includes providing core features of Omera such as account creation, authentication, profile creation, matching, messaging, and participation in events.

Legitimate Interests

We process certain personal information where it is necessary for our legitimate interests, provided those interests are not overridden by your rights and freedoms. These interests include operating and improving the App, ensuring security, preventing fraud and abuse, analysing usage to improve features, and sending limited service-related or promotional communications.

Legal Obligations

We may process your personal information where necessary to comply with legal obligations, including tax, accounting, regulatory requirements, or responding to lawful requests from authorities.

Vital Interests

In rare circumstances, we may process personal information where it is necessary to protect the vital interests of you or another person, such as where there is a serious risk to someone’s life or safety.


4. WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION?

We share your personal information only when necessary and under safeguards.

Service providers

We share data with trusted service providers such as:

  • AWS (Amazon Web Services)

  • authentication providers

  • analytics and crash-reporting services

Server location:
Our Services are hosted on AWS infrastructure located in London, England, United Kingdom.

Where personal data is transferred outside the United Kingdom, we ensure appropriate safeguards are in place, such as UK-approved standard contractual clauses or adequacy regulations.

We may also share data as part of a business transfer or where required by law.

These third parties must:

  • only use your information on our instructions;

  • keep it secure; and

  • not share it with others except as permitted by us or the law.

Business transfers

If we are involved in a merger, acquisition, asset sale, investment, or similar corporate event, your information may be transferred as part of that transaction.

Affiliates

We may share your information with any group companies or affiliates, who must also respect this Privacy Notice.

Other users

As part of using a dating app, other users can see:

  • your profile (including name, age, photos, dishes, prompts, preferences you choose to share);

  • your activity within the app (e.g. being matched, attending events);

  • messages you send them.

Private messages are visible only to the participants, unless content is reported to us or we review it to enforce our Terms.

We do not post your profile externally by default, but you should be aware that other users may screenshot or share content outside the App.

We may also share information if required by law, to protect our rights, or in connection with preventing fraud or abuse.


5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

Mobile app
The Omera mobile app does not use browser cookies. Instead, we use mobile SDKs (e.g. Firebase) to collect technical and usage data as described above. These are not cookies and cannot be managed via browser settings.

Website
Our website may use cookies and similar technologies (such as pixels and web beacons) for:

  • basic functionality;

  • security;

  • analytics (e.g. to understand visitors and improve the site).

For details about website cookies and how to manage them, see our Cookie Notice:
https://simmerdating.co.uk/cookies

We do not currently use advertising cookies or third-party ad networks in the App.


6. HOW DO WE HANDLE SOCIAL LOGINS?

If you register or log in using a third-party account (e.g. Google, Apple, Facebook):

  • we receive limited profile information such as your name, email address, and profile picture;

  • we use this information to create or update your Omera account;

  • we do not receive your password;

  • we do not automatically import your friends list or contacts.

Your use of the third-party service is governed by their own terms and privacy policy. We recommend you review those to understand how they process your data.

You may disconnect a social login from Omera via your device or settings with the relevant provider.


7. HOW LONG DO WE KEEP YOUR INFORMATION?

We keep your personal information for as long as:

  • you have an active account; or

  • we need it to provide the Services; or

  • we must retain it for legal, accounting, or regulatory reasons.

When we no longer need your information:

  • we will delete or anonymise it; or

  • if deletion is not immediately possible (e.g. backups), we will securely store it and isolate it from further use until deletion is possible.

We may also keep minimal information to:

  • prevent fraud and abuse;

  • comply with legal obligations;

  • defend or establish legal claims.

 

You may delete your account at any time.

When you delete your account, your personal data is generally deleted or anonymised within 30 days. We may retain limited information where necessary for fraud prevention, legal compliance, or to protect the safety and integrity of the platform.


8. HOW DO WE KEEP YOUR INFORMATION SAFE?

We use appropriate technical and organisational measures to protect your data, including:

  • secure cloud infrastructure

  • encryption in transit (and at rest where supported)

  • access controls and authentication

  • logging and monitoring

However, no system is completely secure. We cannot guarantee that unauthorised third parties will never be able to defeat our security measures.

You should also:

  • keep your device secure;

  • avoid sharing verification codes;

  • log out or secure your device when not in use.


9. DO WE COLLECT INFORMATION FROM MINORS?

In short: No. Omera is for users aged 18 or over only.

We do not knowingly collect data from, or market to, anyone under 18.

By using the Services, you confirm that you are at least 18 years old.

If we become aware that a user is under 18, we will:

  • deactivate their account; and

  • take reasonable steps to delete their personal data.

  • We enforce our 18+ policy through mandatory date of birth entry and authentication procedures. If we reasonably believe a user is under 18, we will suspend and investigate the account.

If you believe we have collected data from a person under 18, please contact info@simmerdating.co.uk.


10. YOUR RIGHTS

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have certain rights in relation to your personal information. These include the right to:

  • request access to the personal information we hold about you

  • request correction of inaccurate or incomplete information

  • request deletion of your personal information

  • request restriction of processing in certain circumstances

  • object to the processing of your personal information

You may exercise these rights at any time by:

We will respond to all requests in accordance with applicable UK data protection laws.

If you believe that we have not handled your personal information lawfully, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK data protection authority.


11. CONTROLS FOR DO-NOT-TRACK FEATURES

Some web browsers offer a “Do Not Track” (DNT) setting. There is currently no agreed standard for how websites should respond to these signals.

Our website does not currently respond to DNT signals. If standards change, we will update this Privacy Notice.


12. DO WE MAKE UPDATES TO THIS NOTICE?

We may update this Privacy Notice from time to time. When we do:

  • we will change the “Last updated” date at the top; and

  • where appropriate, we may notify you in the App or by email.

We encourage you to review this Privacy Notice regularly.


13. HOW CAN YOU CONTACT US?

If you have questions or concerns about this Privacy Notice or our data practices, you can contact us at:

Email: info@simmerdating.co.uk

Post:
Simmer Dating Ltd
32 High Street
Hanslope
Milton Keynes
MK19 7LQ
United Kingdom


14. HOW CAN YOU REVIEW, UPDATE, OR DELETE YOUR DATA?

You can:

  • log in to the App and manage your profile and account settings;

  • use the in-app delete function

  • email info@simmerdating.co.uk.

We will handle your request in line with applicable data protection law and may need to verify your identity before acting.